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Privacy Policy
Last updated: 20 August 2026
This Accessibility Statement explains Catalyse Digital (Pty) Ltd’s approach to making catalysedigital.com accessible and usable for as many people as reasonably possible.
We are committed to improving the accessibility of our website and digital content over time.
1. Our Commitment
Catalyse Digital (Pty) Ltd (“Catalyse Digital”, “we”, “us” or “our”) aims to provide a website experience that is clear, usable and accessible to a broad range of visitors, including people with disabilities.
We recognise that accessibility is an ongoing process rather than a once-off task.
As our website, content and technology evolve, we intend to continue reviewing and improving accessibility where reasonably practicable.
2. About Catalyse Digital
Catalyse Digital (Pty) Ltd is a company incorporated in the Republic of South Africa.
Registration Number: 2012/026496/07
Country: Republic of South Africa
Website: catalysedigital.com
Email: info@catalysedigital.com
3. Accessibility Goals
Our accessibility goals include making the website easier to:
- navigate;
- read;
- understand;
- operate using a keyboard;
- use across different screen sizes;
- interact with using assistive technologies where reasonably supported;
- use with sufficient colour contrast;
- access without unnecessary visual complexity; and
- understand through clear headings, labels and content structure.
4. Accessibility Standards
Where reasonably practicable, we aim to align the website with recognised accessibility good practice, including relevant principles reflected in the Web Content Accessibility Guidelines (WCAG).
WCAG is an internationally recognised set of guidelines developed to improve the accessibility of web content.
Our aim is to progressively improve the website toward commonly accepted accessibility standards, including the principles that content should be:
- perceivable;
- operable;
- understandable; and
- robust.
We do not represent that every page or component of the website will at all times fully conform to every WCAG success criterion.
5. Measures We Take
Depending on the page and functionality, we seek to support accessibility through measures such as:
- clear page headings;
- logical content structure;
- readable typography;
- responsive layouts;
- sufficient spacing between content elements;
- descriptive link text where practical;
- accessible form labels;
- keyboard-accessible navigation where supported;
- mobile-friendly design;
- appropriate colour contrast;
- visible focus states where supported;
- alternative text for meaningful images where appropriate; and
- avoiding unnecessary use of flashing or rapidly moving content.
6. Website Structure and Navigation
We aim to organise website content in a logical and consistent way.
This includes:
- clear navigation menus;
- descriptive page titles;
- structured headings;
- consistent page layouts;
- identifiable links;
- clear calls to action; and
- predictable website behaviour where reasonably possible.
7. Keyboard Navigation
We aim for important website functionality to be accessible using a keyboard where the underlying website technology supports this.
This may include:
- navigating links;
- interacting with menus;
- moving through forms;
- accessing buttons; and
- using other interactive controls.
Some third-party components may have accessibility behaviour determined by the relevant external provider.
8. Forms
Where Catalyse Digital uses website forms, we aim to make them reasonably accessible through measures such as:
- visible field labels;
- clear instructions;
- understandable field names;
- logical field order;
- meaningful validation messages; and
- appropriate identification of required information.
If you experience difficulty completing a form, you may contact us directly at:
9. Images and Visual Content
Where images communicate meaningful information, we aim to provide appropriate alternative text where reasonably practicable.
Decorative images may not require descriptive alternative text.
Some older content, third-party content or automatically generated elements may not yet have complete alternative text.
We aim to address identified accessibility gaps as content is reviewed and updated.
10. Colour and Contrast
We aim to use colour combinations that support readability and sufficient visual contrast.
We also seek to avoid relying on colour alone to communicate important information where reasonably practicable.
Individual display settings, browsers and devices may affect how colours appear.
11. Text Size and Zoom
The website is designed to support standard browser zoom and responsive layouts.
Visitors may use browser or device settings to:
- enlarge text;
- zoom the page;
- increase display scaling; or
- use accessibility features provided by their operating system or browser.
Some layouts may reflow differently at very high zoom levels depending on browser and device behaviour.
12. Responsive Design
The Catalyse Digital website is designed to adapt across different screen sizes and devices.
This includes:
- desktop computers;
- laptops;
- tablets; and
- mobile devices.
Some third-party tools or embedded services may have their own responsive and accessibility behaviour.
13. Links
We aim to make links understandable in context.
Where reasonably possible, link text should provide visitors with an indication of the destination or purpose of the link.
Links to third-party websites or services may open or behave according to the relevant provider’s functionality.
14. Video, Audio and Multimedia
Where Catalyse Digital publishes video, audio or other multimedia content, we aim to consider accessibility features such as:
- captions;
- transcripts;
- descriptive supporting text; or
- other appropriate alternatives
where reasonably practicable.
Not all historical or third-party multimedia content may provide all accessibility features.
15. Third-Party Services
Our website may use or link to third-party platforms and services.
These may include services relating to:
- appointment scheduling;
- forms;
- CRM functionality;
- email;
- video;
- cloud services;
- maps;
- social media; or
- other embedded functionality.
The accessibility of third-party services is partly or wholly controlled by the relevant provider.
Catalyse Digital cannot guarantee the accessibility of independent third-party websites or platforms.
Where we become aware of a significant accessibility problem with a third-party service used on our website, we may consider reasonable alternatives where practicable.
16. Documents and Downloadable Resources
The website may provide downloadable materials such as:
- checklists;
- guides;
- reports;
- templates;
- presentations; or
- other resources.
We aim to make newly created resources reasonably accessible where practicable.
Some older or third-party documents may not yet meet all accessibility expectations.
If you require a resource in a more accessible format, please contact us and we will consider reasonable alternative arrangements where practicable.
17. Assistive Technologies
The website is intended to work with commonly used browsers, devices and assistive technologies.
However, website behaviour may differ depending on:
- browser;
- device;
- operating system;
- screen reader;
- browser extension;
- accessibility software; or
- other assistive technology.
We cannot guarantee compatibility with every combination of technology.
18. Known Limitations
Despite our efforts, some parts of the website may not yet be fully accessible.
Potential limitations may include:
- third-party embedded content;
- older documents or resources;
- automatically generated website elements;
- plugin-generated content;
- certain interactive components;
- complex tables or visual layouts; or
- content awaiting accessibility review.
We aim to address material accessibility issues as they are identified and where reasonable improvements are available.
19. Continuous Improvement
Accessibility is an ongoing process.
We may periodically review and improve:
- page structure;
- navigation;
- forms;
- typography;
- colour contrast;
- image descriptions;
- interactive controls;
- responsive behaviour;
- downloadable resources; and
- third-party integrations.
Improvements may be implemented progressively as the website develops.
20. Reporting an Accessibility Problem
If you experience difficulty accessing any part of our website, please let us know.
When contacting us, it is helpful if you can provide:
- the page or feature affected;
- the nature of the problem;
- the device you are using;
- the browser you are using;
- any assistive technology involved; and
- the format or alternative you require, where relevant.
This information can help us understand and investigate the issue.
21. Alternative Access
If you are unable to access information or complete an action through the website because of an accessibility barrier, you may contact us directly.
Where reasonably practicable, we will seek to provide the relevant information or assistance through an alternative method.
This may include providing information:
- by email;
- in another digital format; or
- through another reasonable communication method.
22. Feedback
We welcome constructive feedback about the accessibility of the Catalyse Digital website.
Accessibility feedback can help us identify barriers and prioritise improvements.
Please contact:
23. Changes to This Accessibility Statement
We may update this Accessibility Statement from time to time to reflect:
- improvements to the website;
- changes to our technology;
- changes to accessibility practices;
- identified accessibility issues;
- changes to third-party services; or
- relevant legal or regulatory developments.
The latest version will be published on this website.
The Last updated date at the top of this statement identifies the most recent revision.
24. Relationship With Our Other Policies
This Accessibility Statement should be read together with our:
Privacy Policy
Cookie Policy
Terms & Conditions
These policies provide further information concerning privacy, website technologies and the terms governing use of the website.
25. Contact Us
If you have questions about this Accessibility Statement, require assistance accessing website content or wish to report an accessibility problem, please contact:
Catalyse Digital (Pty) Ltd
Registration Number: 2012/026496/07
Republic of South Africa
Website: catalysedigital.com
Email: info@catalysedigital.com
Accessibility enquiries:
info@catalysedigital.com