Last updated: 20 August 2026

This Cookie Policy explains how Catalyse Digital (Pty) Ltd uses cookies and similar technologies when you visit catalysedigital.com.

It should be read together with our Privacy Policy, which explains more broadly how we collect, use, store, share and protect personal information.

1. Introduction

Catalyse Digital (Pty) Ltd (“Catalyse Digital”, “we”, “us” or “our”) uses cookies and similar technologies where necessary to operate, secure and provide functionality through our website.

Some website functionality may also use browser-based technologies such as local storage or session storage.

We are committed to using these technologies transparently and in accordance with applicable privacy and electronic-communications requirements.

Where applicable law requires consent before non-essential cookies or similar technologies are activated, we will seek appropriate consent before using those technologies.

2. About Catalyse Digital

Catalyse Digital (Pty) Ltd is a company incorporated in the Republic of South Africa.

Registration Number: 2012/026496/07
Country: Republic of South Africa
Website: catalysedigital.com
Email: info@catalysedigital.com

For information about our broader processing of personal information, please refer to our Privacy Policy.

3. What Are Cookies?

Cookies are small text or data files that a website may store on your computer, smartphone, tablet or other device when you visit the website.

Cookies can perform different functions. For example, they may:

• enable essential website functionality;
• maintain security;
• remember preferences;
• support forms or other website features;
• recognise a browser or device;
• understand how website functionality is being used; or
• support other technical functions.

Not every technology used by a website is a cookie. Websites may also use technologies such as browser local storage, session storage, pixels, tags or scripts.

4. Types of Cookies

Cookies can be classified in different ways.

4.1 Session Cookies

Session cookies are generally temporary and normally expire when you close your browser or end your browsing session.

4.2 Persistent Cookies

Persistent cookies remain on a device for a specified period or until they are deleted.

4.3 First-Party Cookies

First-party cookies are set through the website you are visiting.

4.4 Third-Party Cookies

Third-party cookies may be set by an external service that provides functionality to the website.

Whether third-party cookies are used depends on the external technologies and services implemented on the website.

5. Similar Technologies

In addition to traditional cookies, our website or services used by our website may use similar browser-based technologies.

These may include:

• local storage;
• session storage;
• scripts;
• tags;
• pixels;
• embedded technologies; and
• other browser or device storage mechanisms.

For simplicity, references to “cookies” in this policy may include similar technologies where appropriate.

6. Why We May Use Cookies and Similar Technologies

Depending on the functionality operating on the website, cookies or similar technologies may be used to:

• operate the website;
• maintain website security;
• support technical functionality;
• process website interactions;
• support forms and user requests;
• remember user or browser preferences;
• maintain temporary session information;
• support browser compatibility;
• remember privacy or cookie choices;
• identify and resolve technical problems;
• improve website functionality; and
• provide functionality requested by a visitor.

If Catalyse Digital introduces analytics, advertising or other non-essential technologies in the future, those technologies will be addressed in accordance with applicable consent and disclosure requirements.

7. Categories of Technologies

Depending on the website functionality in use, technologies may fall into the following categories.

7.1 Strictly Necessary Technologies

Strictly necessary technologies support functionality required for the website or a service requested by the visitor to operate correctly.

They may be used for purposes such as:

• website security;
• network management;
• browser compatibility;
• processing forms;
• maintaining technical sessions;
• remembering privacy preferences; and
• providing functionality specifically requested by the visitor.

Where permitted by applicable law, strictly necessary technologies may operate without prior consent because they are required to provide the website or requested functionality.

7.2 Functional Technologies

Functional technologies may enable enhanced website functionality or remember choices made by a visitor.

Depending on the functionality implemented, they may support:

• interface preferences;
• browser settings;
• website features;
• embedded functionality; or
• other user-requested features.

Where applicable law requires consent for a particular functional technology, it will be subject to the relevant consent requirement.

7.3 Analytics and Performance Technologies

Analytics technologies can be used to understand how visitors use a website, measure website performance and identify areas for improvement.

At the date of this Cookie Policy, our practical testing of the public website did not identify active mainstream analytics tracking technologies, such as Google Analytics or Microsoft Clarity, firing during the standard anonymous website visit tested.

If Catalyse Digital introduces analytics technologies in the future, this Cookie Policy and any relevant consent controls may be updated accordingly.

7.4 Marketing and Advertising Technologies

Marketing and advertising technologies may be used by websites for purposes such as:

• advertising attribution;
• remarketing;
• audience measurement;
• advertising personalisation; or
• campaign measurement.

At the date of this Cookie Policy, our practical testing of the standard anonymous website visit did not identify active behavioural advertising or remarketing technologies being deployed during that visit.

If Catalyse Digital implements such technologies in the future, we will seek to apply applicable consent and disclosure requirements before deploying them where required.

8. Technologies Identified During Our Website Review

Catalyse Digital periodically reviews the technologies operating on its public website.

At the date of this policy, our review of a standard anonymous visit to the public website identified a limited technical storage environment.

The review did not identify advertising or behavioural-tracking cookies being stored during the standard anonymous visit tested.

Limited browser session storage associated with normal website and WordPress/browser functionality was identified.

The technologies used by our website may nevertheless vary depending on:

• the page visited;
• functionality used;
• forms submitted;
• services accessed;
• browser configuration;
• third-party functionality selected by a visitor; and
• future changes to our website or technology environment.

For this reason, this policy describes the categories and purposes of technologies used rather than providing a static list that could become inaccurate when website technology changes.

9. WordPress and Website Functionality

Our website is built using WordPress and related website technologies.

WordPress, website plugins, hosting infrastructure or related services may use technical cookies or browser storage where required to:

• operate the website;
• maintain security;
• support browser compatibility;
• process forms;
• provide website functionality; or
• maintain technical preferences.

Cookies associated solely with logged-in website administrators are not representative of cookies necessarily placed on ordinary public website visitors.

10. Forms, Resources and Subscriptions

Catalyse Digital uses website forms for purposes including:

• enquiries;
• contact requests;
• Catalyse Insights subscriptions;
• resource requests;
• Growth Systems Checklist™ requests;
• assessments; and
• other website interactions.

When you submit a form, technical technologies may be used to process and secure the submission.

Information that you intentionally enter into a form, such as your name, email address or business information, is personal information submitted by you and is primarily governed by our Privacy Policy.

Form submission does not automatically mean that information has been collected through a cookie.

11. Appointment Scheduling and Third-Party Services

Our website may provide links to or functionality involving third-party appointment scheduling or other external services, including Calendly where applicable.

When you choose to interact with an external service, that provider may use its own:

• cookies;
• local storage;
• session storage;
• scripts;
• technical identifiers; or
• other technologies.

These technologies may be governed by the third party’s own privacy and cookie policies.

The fact that Catalyse Digital links to or uses a third-party service does not mean that all technologies used by that provider are automatically deployed to every visitor to the Catalyse Digital website.

Where a third-party service is embedded directly into our website and applicable law requires consent before its non-essential technologies are activated, we will seek to implement appropriate controls.

12. Third-Party Technologies

Catalyse Digital may use third-party technology providers to support functions such as:

• website hosting;
• website security;
• forms;
• CRM functionality;
• email delivery;
• appointment scheduling;
• cloud services;
• performance optimisation; and
• other business functionality.

Third-party providers may independently process information when you interact with their services.

Their processing may be governed by their own privacy and cookie policies.

Catalyse Digital does not control every technology independently operated by a third-party provider.

13. Cookie Consent

Where applicable law requires consent before a non-essential cookie or similar technology is activated, Catalyse Digital will seek appropriate consent before deploying that technology.

Where cookie-preference controls are provided, visitors may be able to:

• accept relevant cookies;
• reject non-essential cookies;
• select categories of cookies; or
• change their preferences.

Strictly necessary technologies may operate without prior consent where permitted by applicable law.

14. Changing or Withdrawing Cookie Consent

Where we rely on your consent for cookies or similar technologies, you may withdraw or change that consent where relevant cookie-preference controls are available.

Withdrawing consent does not affect processing that lawfully occurred before consent was withdrawn.

Where a cookie-preference mechanism is available on the website, you may use it to review or update your choices.

You may also manage cookies through your browser settings.

15. Managing Cookies Through Your Browser

Most web browsers allow users to control cookies through browser settings.

Depending on your browser, you may be able to:

• view stored cookies;
• delete cookies;
• block some or all cookies;
• block third-party cookies;
• allow cookies only for selected websites;
• delete cookies when the browser closes; or
• use private or incognito browsing modes.

Blocking certain technologies may affect the operation or functionality of some websites or services.

Please consult the privacy or cookie settings provided by your browser provider for specific instructions.

16. Browser Local Storage and Session Storage

Our website or technologies used by the website may use browser local storage or session storage for technical or functional purposes.

Unlike traditional cookies, these technologies store information using browser web-storage functionality.

They may support purposes such as:

• maintaining technical settings;
• remembering interface preferences;
• supporting website functionality;
• browser compatibility; and
• maintaining temporary session information.

During our public website testing, limited technical session storage associated with ordinary website functionality was observed.

We did not identify evidence during the standard anonymous visit tested that this limited technical storage was being used by Catalyse Digital for behavioural advertising.

17. Embedded Content

Our website may contain or display functionality or content provided by third parties.

Examples may include:

• appointment scheduling;
• videos;
• forms;
• maps;
• external applications;
• social-media content; or
• other embedded services.

When you interact with third-party content, the relevant provider may use cookies or similar technologies according to its own practices and policies.

Where applicable law requires consent before non-essential embedded technologies are activated, appropriate consent controls may be implemented.

18. Email Technologies

Where legally permitted, communications from Catalyse Digital may use technologies that assist with email delivery and communication management.

Depending on the services used, this may include:

• delivery information;
• tracking links;
• click information;
• message interaction information; or
• similar email-service functionality.

Where this information constitutes personal information, it is processed in accordance with our Privacy Policy.

You may unsubscribe from marketing communications at any time using the unsubscribe mechanism included in the relevant email.

19. Cookie and Storage Duration

Different technologies may remain active for different periods.

Session cookies and session storage generally remain for the duration of a browser session, although the precise behaviour depends on the technology and browser.

Persistent cookies and local storage may remain for a defined period, until their configured expiry or until they are deleted.

Third-party providers may determine the duration of technologies they independently operate.

The technologies and durations used by our website may change as our website environment changes.

20. Personal Information and Cookies

Some cookies or similar technologies may process information that constitutes personal information or personal data under applicable law.

Depending on the technology involved, this may include:

• IP address;
• browser information;
• device information;
• technical identifiers;
• online identifiers;
• referral information;
• website activity;
• approximate location derived from technical information; or
• interactions with website functionality.

Where information obtained through cookies or similar technologies constitutes personal information, our processing of that information is also governed by our Privacy Policy.

21. International Processing

Some technology providers used by Catalyse Digital may operate or process information outside South Africa.

As a result, information generated through website technologies, forms, appointment services or other digital services may be processed in other countries.

Where applicable, Catalyse Digital seeks to apply appropriate measures concerning international processing and transfers of personal information in accordance with applicable privacy requirements.

Further information about international processing is available in our Privacy Policy.

22. South African Privacy Framework

Catalyse Digital (Pty) Ltd is incorporated in the Republic of South Africa.

Where information generated through cookies or similar technologies constitutes personal information, our processing is primarily subject to the Protection of Personal Information Act 4 of 2013 (“POPIA”).

Catalyse Digital seeks to process personal information lawfully, reasonably and for legitimate purposes.

Our broader processing of personal information is described in our Privacy Policy.

23. Visitors from the European Economic Area

Where applicable European Union privacy and electronic-communications requirements apply to Catalyse Digital’s activities, we will seek to comply with those requirements.

Where required:

• non-essential cookies will not be activated before appropriate consent;
• visitors will be provided with appropriate information concerning the purposes of relevant technologies;
• consent will involve an affirmative choice;
• visitors will be able to reject non-essential cookies; and
• consent may subsequently be withdrawn.

The fact that this website can be accessed from the European Economic Area does not by itself mean that every EU privacy requirement applies to every interaction with Catalyse Digital.

24. Visitors from the United Kingdom

Where UK privacy and electronic-communications requirements apply to Catalyse Digital’s activities, we will seek to comply with applicable requirements concerning cookies and similar technologies.

This may include obtaining appropriate consent before activating non-essential cookies and providing appropriate information about their purposes.

Strictly necessary technologies may operate without prior consent where applicable law permits this because they are required to provide website functionality or a service requested by the visitor.

25. Visitors from Other Jurisdictions

Our website may be accessed from countries with privacy, cookie or electronic-communications requirements different from those of South Africa.

Where such laws apply to Catalyse Digital’s activities, we will seek to comply with applicable requirements.

Nothing in this Cookie Policy represents that every privacy or cookie law in every country from which the website can be accessed necessarily applies to Catalyse Digital.

26. Do Not Track and Browser Privacy Signals

Some browsers or devices may transmit privacy preferences such as “Do Not Track” or other browser-based privacy signals.

The technical and legal treatment of these signals varies between jurisdictions and technologies.

Where applicable law requires Catalyse Digital to recognise a legally valid browser-based privacy signal, we will seek to comply with that requirement.

Otherwise, visitors may use available website controls and their browser settings to manage cookie preferences.

27. Future Analytics or Advertising Technologies

Catalyse Digital may decide in the future to implement technologies such as:

• website analytics;
• conversion measurement;
• advertising pixels;
• remarketing;
• campaign attribution; or
• other digital measurement technologies.

If we introduce technologies that require prior consent under applicable law, we will seek to implement appropriate consent controls before those technologies are activated for visitors to whom those requirements apply.

We may also update this Cookie Policy to reflect material changes to the technologies used.

28. Changes to Our Website Technology

Our technology environment may change as Catalyse Digital develops its website and services.

We may add, remove or update:

• WordPress plugins;
• forms;
• CRM integrations;
• scheduling systems;
• email systems;
• hosting services;
• security technologies;
• analytics tools;
• advertising technologies; or
• other website functionality.

As a result, the specific cookies and similar technologies used by the website may change over time.

We periodically review our website technologies and may update our disclosures and controls where appropriate.

29. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect:

• changes to our website;
• changes to technologies or service providers;
• new or discontinued functionality;
• changes in applicable law or regulatory guidance; or
• improvements to our privacy practices.

The latest version will be published on this website.

The Last updated date at the top of this Cookie Policy identifies the most recent revision.

30. Relationship With Our Privacy Policy

This Cookie Policy should be read together with our Privacy Policy.

This Cookie Policy specifically addresses cookies and similar technologies.

Our Privacy Policy provides broader information about:

• the personal information we collect;
• the purposes for which we process it;
• lawful grounds for processing;
• marketing communications;
• third-party service providers;
• international transfers;
• information security;
• retention;
• privacy rights; and
• how to contact us about privacy matters.

Where cookies or similar technologies involve processing personal information, both policies may apply.

31. Contact Us

If you have questions about this Cookie Policy, the technologies used by our website or the processing of personal information associated with those technologies, please contact:

Catalyse Digital (Pty) Ltd
Registration Number: 2012/026496/07
Republic of South Africa

Website: catalysedigital.com
Email: info@catalysedigital.com

Privacy and data-protection enquiries:
info@catalysedigital.com