legal
Terms & Conditions
Last updated: 20 August 2026
These Terms & Conditions govern your access to and use of catalysedigital.com and the information, resources and functionality made available through the website.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these Terms & Conditions, please discontinue use of the website.
1. Introduction and Acceptance
These Terms & Conditions (“Terms”) apply to your access to and use of the website operated by Catalyse Digital (Pty) Ltd (“Catalyse Digital”, “we”, “us” or “our”).
By accessing, browsing or using this website, you acknowledge that you have read and understood these Terms and agree to comply with them.
These Terms apply to use of the website itself. Where you subsequently purchase or engage Catalyse Digital to provide professional services, additional contractual terms may apply.
If there is a conflict between these website Terms and a separately executed agreement between you and Catalyse Digital concerning paid services, the separately executed agreement will govern the relevant services to the extent of that conflict.
2. About Catalyse Digital
Catalyse Digital (Pty) Ltd is a company incorporated in the Republic of South Africa.
Registration Number: 2012/026496/07
Country: Republic of South Africa
Website: catalysedigital.com
Email: info@catalysedigital.com
Catalyse Digital provides business, digital, growth, marketing, technology, AI, automation and related consulting and professional services.
The precise scope and terms of any services provided to a client will be determined by the relevant proposal, statement of work, service agreement or other agreement entered into with that client.
3. Purpose of This Website
This website provides information about Catalyse Digital, our capabilities, services, insights, resources and ways to contact or engage with us.
The website may also enable visitors to:
- submit enquiries;
- request information;
- access or request resources;
- subscribe to communications;
- complete forms or assessments;
- book discovery calls or other appointments;
- access educational or informational content; and
- connect with third-party platforms or services.
Information made available through this website is provided for general informational and business purposes unless expressly stated otherwise.
4. Eligibility and Authority
By using this website, you represent that you have the legal capacity to use the website and, where applicable, to enter into legally binding arrangements.
If you use this website on behalf of a company, organisation or other legal entity, you represent that you are authorised to act on behalf of that entity in relation to your use of the website.
The website is primarily intended for business and professional audiences.
5. Permitted Use
You may use this website for lawful purposes and in accordance with these Terms.
You may:
- browse publicly available website content;
- review information about Catalyse Digital and our services;
- contact us regarding legitimate business enquiries;
- submit forms for their intended purposes;
- request resources made available through the website;
- book appointments where booking functionality is provided;
- subscribe to communications where available; and
- use materials expressly made available for personal or internal business use, subject to any conditions accompanying those materials.
Your use of the website must not interfere with its operation, security or availability.
6. Prohibited Use
You may not use this website:
- for unlawful, fraudulent or malicious purposes;
- to violate the rights of Catalyse Digital or any third party;
- to transmit malicious software, viruses or harmful code;
- to attempt to gain unauthorised access to the website, servers, systems or data;
- to interfere with website security or functionality;
- to conduct automated scraping, harvesting or extraction of website content without our permission, except where permitted by applicable law;
- to impersonate another person or organisation;
- to submit false, misleading or fraudulent information;
- to send spam or unsolicited communications through website functionality;
- to overload, disrupt or damage website infrastructure;
- to circumvent technical restrictions or security controls;
- to use the website in a manner that infringes intellectual property rights; or
- for any purpose that could reasonably cause harm to Catalyse Digital, our clients, website visitors or third parties.
We reserve the right to restrict or block access where we reasonably believe the website is being misused.
7. Intellectual Property Rights
Unless otherwise stated, the website and its contents are owned by, licensed to or lawfully used by Catalyse Digital.
This may include:
- text;
- copy;
- graphics;
- branding;
- logos;
- photographs;
- illustrations;
- videos;
- presentations;
- downloadable resources;
- frameworks;
- methodologies;
- assessments;
- checklists;
- templates;
- diagrams;
- website design;
- software-related elements; and
- other original materials.
These materials may be protected by copyright, trademark and other intellectual property laws.
Nothing in these Terms transfers ownership of Catalyse Digital’s intellectual property to you.
8. Catalyse Digital Branding and Proprietary Materials
The Catalyse Digital name, logo, branding and associated brand elements may not be copied, reproduced, modified, distributed or used in a manner that suggests endorsement, affiliation or association without our prior written permission.
Names used by Catalyse Digital for proprietary frameworks, methodologies, programmes, assessments, resources, products or services may also constitute intellectual property belonging to Catalyse Digital.
The use of a ™ symbol is not required for Catalyse Digital to assert rights it may have in a name, resource, methodology or other proprietary material.
Nothing on this website grants you a licence to use Catalyse Digital’s trademarks, branding or proprietary materials except as expressly permitted in writing.
9. Free Resources, Downloads and Materials
Catalyse Digital may make resources available through the website, including checklists, guides, assessments, templates, reports, articles and other materials.
This may include resources such as the Growth Systems Checklist™ and other Catalyse Digital resources.
Unless expressly stated otherwise, such resources are provided for your own personal or internal business use.
You may not, without our prior written permission:
- sell or resell the materials;
- reproduce them for commercial distribution;
- publish them as your own;
- remove copyright, trademark or attribution notices;
- substantially reproduce them in another commercial product or service;
- sublicense them;
- distribute them as part of a paid programme; or
- represent that you created or own Catalyse Digital’s proprietary materials.
You may use insights gained from our resources within your own business, provided that you do not infringe our intellectual property rights.
10. Forms, Enquiries and Communications
The website may contain forms through which you can:
- contact us;
- request information;
- download resources;
- subscribe to communications;
- request an assessment;
- make a business enquiry; or
- request other services or information.
You are responsible for ensuring that information you submit is accurate and that you are authorised to provide it.
Submitting a form does not create a contractual relationship between you and Catalyse Digital unless expressly agreed otherwise.
We are not obliged to accept an enquiry, provide services or enter into a commercial relationship merely because a form has been submitted.
Personal information submitted through website forms will be handled in accordance with our Privacy Policy and applicable law.
11. Discovery Calls and Appointments
The website may enable visitors to book discovery calls, consultations or other appointments.
Booking an appointment:
- reserves an available appointment time;
- does not by itself create a client relationship;
- does not constitute acceptance of an engagement;
- does not guarantee that Catalyse Digital will provide services; and
- does not constitute a binding quotation or proposal unless expressly stated otherwise.
Any subsequent professional engagement will be subject to the terms agreed between Catalyse Digital and the prospective client.
Where appointment scheduling is provided through a third-party service, that provider’s terms and privacy practices may also apply.
12. No Obligation to Provide Services
Nothing published on this website obliges Catalyse Digital to provide any particular service to any person or organisation.
We reserve the right to:
- determine whether a prospective engagement is appropriate;
- decline enquiries or proposed engagements;
- modify our service offering;
- discontinue services;
- change eligibility requirements; and
- determine the terms on which professional services are offered.
A client relationship arises only when Catalyse Digital and the relevant client have entered into an appropriate agreement or otherwise expressly agreed to an engagement.
13. Professional and Business Information Disclaimer
Content on this website may address topics including:
- business strategy;
- growth;
- marketing;
- digital transformation;
- technology;
- artificial intelligence;
- automation;
- systems;
- operations;
- business performance; and
- related professional topics.
This information is provided for general informational and educational purposes.
It does not constitute legal, tax, accounting, investment, financial or other regulated professional advice.
Business circumstances vary, and information appropriate for one organisation may not be appropriate for another.
You should obtain appropriately qualified professional advice where your circumstances require it.
14. AI and Technology-Related Information
Catalyse Digital may publish or provide information relating to artificial intelligence, automation, digital platforms, software, technology and emerging business tools.
These technologies can change rapidly.
Information concerning:
- software functionality;
- AI capabilities;
- pricing;
- integrations;
- platform features;
- technical requirements;
- product availability;
- regulations; and
- third-party services
may therefore change after publication.
We do not warrant that information concerning third-party technologies will remain current indefinitely.
Users should verify material technical, commercial, regulatory or operational information before making decisions based on it.
AI-generated or AI-assisted outputs may contain errors, omissions or inaccuracies and should be appropriately reviewed before being relied upon for material business decisions.
15. Accuracy of Website Information
We seek to provide useful and reasonably accurate information.
However, website information may occasionally contain:
- errors;
- omissions;
- outdated information;
- typographical errors;
- incomplete information; or
- information affected by subsequent developments.
To the extent permitted by law, we do not warrant that all website information will always be complete, accurate, current or error-free.
We may correct, modify or remove website information without prior notice.
16. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites, applications, platforms or services.
These may include services used for:
- appointment scheduling;
- email communications;
- forms;
- CRM functionality;
- payment processing;
- social media;
- video;
- analytics;
- cloud services; or
- other business functionality.
Third-party services are operated independently from Catalyse Digital.
We do not control and are not responsible for the content, availability, security, accuracy, terms or privacy practices of third-party websites or services.
A link to a third-party service does not necessarily constitute endorsement of everything provided by that third party.
You should review the relevant third party’s terms and privacy policies before using its services.
17. Website Availability
We aim to maintain reasonable availability of the website but do not guarantee uninterrupted access.
The website may be temporarily unavailable because of:
- maintenance;
- upgrades;
- hosting issues;
- technical faults;
- cybersecurity incidents;
- internet outages;
- third-party service interruptions;
- events beyond our reasonable control; or
- changes to website functionality.
We may modify, suspend or discontinue any part of the website without prior notice where reasonably necessary.
18. Cybersecurity and Electronic Communications
We take reasonable measures to protect our website and digital environment.
However, no website, internet transmission or electronic communication can be guaranteed to be completely secure.
You are responsible for taking appropriate precautions when using the internet, including maintaining suitable device security, software updates and malware protection.
You should not send passwords, payment-card details or other highly sensitive information to Catalyse Digital through ordinary email unless specifically requested through an appropriate secure process.
To the extent permitted by law, Catalyse Digital is not responsible for loss caused solely by malicious third-party activity outside our reasonable control where we have taken appropriate measures required by applicable law.
19. User-Submitted Information
Where you submit information through the website, you confirm that:
- you are entitled to provide that information;
- the information does not unlawfully infringe another person’s rights;
- the information is not knowingly false or fraudulent; and
- your submission does not contain malicious code or unlawful material.
You retain ownership of information that belongs to you.
You grant Catalyse Digital the rights reasonably necessary to receive, process and use submitted information for the purpose for which it was provided and as otherwise described in our Privacy Policy.
20. Privacy and Personal Information
Your privacy is important to us.
Our collection and processing of personal information through the website is governed by our Privacy Policy.
The Privacy Policy explains matters including:
- what personal information we collect;
- why we collect it;
- how we use it;
- the lawful grounds on which we process it;
- how long we may retain it;
- when information may be shared;
- international processing;
- information security; and
- your privacy rights.
Where applicable, our processing of personal information is subject to the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable privacy laws.
21. Cookies and Similar Technologies
Our use of cookies, browser storage and similar technologies is explained in our Cookie Policy.
The Cookie Policy explains:
- what cookies and similar technologies are;
- the categories of technologies that may be used;
- why they may be used;
- browser storage;
- third-party technologies;
- consent where applicable; and
- how visitors can manage relevant preferences.
Please refer to our Cookie Policy for further information.
22. Marketing Communications
Where you choose to subscribe to marketing communications or otherwise provide appropriate permission, Catalyse Digital may send you information concerning:
- insights;
- resources;
- services;
- events;
- educational content;
- business information; and
- other relevant Catalyse Digital communications.
Where required by applicable law, marketing communications will be sent on an appropriate lawful basis.
You may unsubscribe from marketing email communications at any time using the unsubscribe mechanism provided in the relevant email.
Transactional or service-related communications may still be sent where necessary and lawful.
Further information is provided in our Privacy Policy.
23. No Warranties
To the extent permitted by applicable law, the website and its publicly available content are provided on an “as is” and “as available” basis.
We do not make warranties or representations that:
- the website will always be available;
- the website will be free from all errors;
- every item of information will always be current;
- the website will meet every user’s particular requirements;
- third-party services will always remain available; or
- use of information on the website will produce any particular commercial result.
Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.
24. Limitation of Liability
To the fullest extent permitted by applicable law, Catalyse Digital will not be liable for indirect, incidental, special or consequential loss arising solely from the use of, or inability to use, this website or reliance on its general informational content.
This may include, where legally permissible:
- loss of business opportunity;
- loss of anticipated profit;
- loss of revenue;
- loss of data; or
- business interruption.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
These website limitations do not replace or override liability provisions contained in a separately executed client agreement relating to paid professional services.
25. Indemnity
To the extent permitted by applicable law, you agree to indemnify Catalyse Digital against reasonable losses, liabilities, costs or claims arising directly from:
- your unlawful use of the website;
- your material breach of these Terms;
- your intentional infringement of another person’s intellectual property rights through your use of the website; or
- malicious or fraudulent activity undertaken by you through the website.
This provision does not require you to indemnify Catalyse Digital for loss caused by Catalyse Digital’s own unlawful conduct or where such indemnification would be prohibited by applicable law.
26. Suspension or Restriction of Access
We may suspend, restrict or block access to the website where reasonably necessary to:
- protect website security;
- investigate suspected misuse;
- prevent unlawful activity;
- protect Catalyse Digital or third parties;
- maintain website functionality; or
- enforce these Terms.
Where appropriate and reasonably practicable, access may be restored once the relevant issue has been resolved.
27. Changes to the Website
Catalyse Digital may modify the website from time to time.
We may:
- add or remove content;
- introduce new services;
- discontinue website functionality;
- modify resources;
- update branding or design;
- change third-party technology providers; or
- otherwise develop the website.
The presence of information about a particular service does not guarantee that the service will remain available indefinitely.
28. Changes to These Terms & Conditions
We may update these Terms periodically to reflect:
- changes to the website;
- changes to our services;
- changes to technology;
- changes to applicable law or regulatory guidance; or
- changes to our business practices.
The latest version will be published on this website.
The Last updated date at the top of these Terms identifies the most recent revision.
Your continued use of the website after updated Terms become effective will be subject to the updated Terms, to the extent permitted by applicable law.
29. Governing Law
These Terms are governed by the laws of the Republic of South Africa, without prejudice to any mandatory rights that may apply to you under applicable law.
Nothing in these Terms is intended to deprive a consumer or other person of protections that cannot lawfully be excluded by agreement.
30. Jurisdiction and Disputes
Where a dispute arises concerning these Terms or use of this website, the parties should, where reasonably appropriate, first attempt to resolve the matter in good faith.
Subject to applicable mandatory law, disputes relating to these Terms will be subject to the jurisdiction of the competent courts of the Republic of South Africa.
Nothing in this section prevents either party from seeking urgent or appropriate legal relief where necessary.
31. Severability
If any provision of these Terms is found by a court or competent authority to be unlawful, invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where legally possible.
The remaining provisions will continue in effect.
32. Entire Website Terms
These Terms, together with the policies expressly incorporated by reference, constitute the terms governing general use of this website.
They do not replace:
- a proposal;
- statement of work;
- service agreement;
- master services agreement;
- subscription agreement;
- data processing agreement; or
- other contract
that Catalyse Digital may separately enter into with a client, supplier, partner or other party.
Where a separate written agreement governs a particular commercial relationship, that agreement will apply to that relationship in accordance with its terms.
33. Contact Us
If you have questions about these Terms & Conditions or the use of this website, please contact:
Catalyse Digital (Pty) Ltd
Registration Number: 2012/026496/07
Republic of South Africa
Website: catalysedigital.com
Email: info@catalysedigital.com
Legal and general enquiries:
info@catalysedigital.com